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Jeff Peterson, Founder

Our Story

At Business Performance Solutions, Inc. (aka, BPS) we have one simple goal:

To equip every one of our customers’ participants with the focus, framework, discipline and strategy to accomplish more and achieve better results through others.

 

For more than two decades, we’ve learned that a manager becomes a manager similar to the way a parent becomes a parent—one day they find out they are one! And then, suddenly, they realize they have gone from managing only 1 person (i.e., himself or herself) to managing an average of 5 to 15 more people. In other words, as a result of doing exceptional tactical work (only accountable for their own performance), they are promoted to work strategically through managing a group of others. Another way people become managers is that they’ve worked for their organizations the longest. Another is that they’re friends or family members of the boss. Whatever the reason and whatever the case, unless an employee who holds a leadership position is equipped with proper training that enables them to manage effectively, it is rare they are ever prepared to perform strategically and accomplish more by getting the very best results through those they work with, lead and influence.

 

Since our humble beginnings more than 20 years ago, we’ve served over 250 organizations that we would consider the “Who’s Who” in their field. We’ve graduated over 2500 leaders dedicated to improving professionally and personally. And we’ve been honored to their catalyst to close the gaps between current practice and best practice.

Our Mission

The mission of BPS is the mission of our customers—through the improvement of employee performance and productivity.

Our Vision

The vision of BPS is to thoroughly develop and equip every graduate with the tools, techniques, team-mindedness, training and transformation needed to exceed their employers’ topmost targets every day.

Our Core Values

BPS’ Core Values dictate how we operate and drive our business relationships.

INNOVATIVE

We address the needs of our customers and facilitate commitment to solutions for performance and productivity success.

TRUSTWORTHY

We operate reliably and responsibly with high principles, empathy and integrity.

RELATIONSHIPS

We collaborate to build strong connections, form common goals and cultivate significant results.

EXCELLENCE

We uphold high standards, both personally and professionally, with passion and enthusiasm.

EDUCATION

We believe continuous learning is the foundation for positive transformation.

Public Work Space
“I now make sure our customers are ‘totally satisfied’ and not just ‘satisfied’.  I’m much better at turning a difficult customer into a loyal client. Overall, this program has been great!  I really appreciate being selected by my company to participate.”

Project Manager

© 2025 Business Performance Solutions, Inc. All Rights Reserved.

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